Mediation & Consulting | Hard Empathy

NACM
Certified
Mediator
Mediation & Consulting · Kansas City · Remote nationwide

When the conversation needs a third chair.

Most of my work is teaching people to have hard conversations without me. This page is for when it is past that. I bring something most mediators do not: a complete framework for what happens after the agreement is signed.

Book a Conversation → One call. Flat fee. No hourly meter, ever.
The two layers

The settlement and the software.

Layer one is the resolution. Neutral, voluntary, confidential mediation, exactly as the certification directs. Both sides heard, both sides held, agreements reached without a courtroom.

Layer two is the relationship underneath. The Hard Empathy layer: the conversation system, boundary language, and repair protocols that set the foundation for every conversation after the ink dries. The dispute gets resolved. The pattern that caused it gets replaced.

This is why these engagements cost more than a standard mediator and less than a fraction of a courtroom: you are not buying a signature. You are buying the last version of this fight.

Davie Holt, NACM Certified Mediator
Davie Holt · NACM Certified Mediator
When you need this

Symptoms, not services.

In the workplace

Two leaders whose conflict has become everyone’s problem. A team split into factions that meetings cannot fix. A resignation letter you know is really an unhad conversation.

In the family

A separation you both want to keep out of a courtroom. Co-parenting handoffs that reopen the wound every week. An agreement that exists on paper and nowhere else.

The engagements

Flat fee. Scoped in one call. No meter.

Litigation runs $35,000 to $100,000 or more per spouse. Standard mediators hand you a memorandum. Every Hard Empathy engagement ends with an operating system you keep.

I
The Co-Parenting Reset
$2,500 FLAT

One intensive half-day at the table, a written co-parenting protocol, and a 30-day follow-up to pressure-test it against reality.

SIGNATURE
II
The Clean Break
$7,500 FLAT

Full separation mediation in 3 to 5 sessions. Agreements-in-principle for attorney review, the complete co-parenting operating system, and 90 days of post-agreement coaching for both parties. The after, included.

III
The Whole Rebuild
$15,000 CONCIERGE

Everything in The Clean Break plus six months of individual coaching for both parties and quarterly protocol reviews for a full year. A mediator in your corner for the whole transition.

IV
The Workplace Mediation Day
$5,000 FLAT

Two people or two factions, one full facilitated day, and a written repair protocol both sides leave with. 30-day follow-up included.

V
The Embedded Sprint
$10,000 TO $25,000

Four to eight weeks inside your organization: conflict diagnostic, a conversation operating system, manager scripts, retention playbooks.

How it works
01
The Call

Thirty minutes. We scope the conflict, confirm mediation is the right room, and name the flat fee. No surprises after this point.

02
The Table

Structured, confidential sessions. Both sides heard, both sides held. We leave with agreements, not vibes.

03
The After

The part nobody else sells. A written protocol, coaching through the first months, and a system that keeps you from needing me twice.

Every mediator can get you to an agreement. Almost none can teach you the conversation system that keeps you from needing another one. The settlement and the software.

Ready for the third chair?

Mediation is a voluntary, confidential process facilitated by a neutral third party. It is not legal advice, legal representation, therapy, or counseling. Davie Holt is not an attorney; independent legal counsel is encouraged before signing any agreement. Court-connected requirements vary by state. Active abuse, severe power imbalances, and crisis situations are referred out, always.

Empathy without accountability is enabling.
Accountability without empathy is cruelty.
Hard Empathy is the uncomfortable middle.
HARD empathy